Privacy Policy
Last updated: January 28, 2026
Introduction
Welcome to Marvin ("we," "us," "our"), an AI-powered consulting deck builder operated by StrategyConnect FZCO. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at consultmarvin.com (the "Service").
By accessing or using Marvin, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
2.1 Personal Information
When you create an account or use our Service, we may collect:
Account Information: Name, email address, and profile details
Authentication Data: Login credentials and authentication tokens (including Google OAuth data)
Payment Information: Billing details processed through our secure payment providers
Communication Data: Support inquiries, feedback, and correspondence with us
2.2 Content and Usage Data
When you use Marvin to create consulting documents, we collect
Prompts and Inputs: The text, instructions, and business context you provide to our AI
Uploaded Documents: Files, presentations, and reference materials you upload for context
Generated Content: AI-generated slides, documents, hypotheses, and consulting deliverables
Chat History: Conversations with our AI assistant within threads
Document Edits: Modifications, customizations, and revisions you make to generated content
2.3 Automatically Collected Information
We automatically collect certain technical information:
Device Information: Browser type, operating system, device identifiers
Usage Analytics: Pages visited, features used, time spent, click patterns
Log Data: IP addresses, access times, referring URLs, error logs
Cookies and Tracking: Session data, preferences, and authentication state
How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
Generate AI-powered consulting decks, hypotheses, and business solutions
Process your inputs and context to create personalized, data-backed presentations
Enable document editing, collaboration, and export functionality
Provide customer support and respond to inquiries
3.2 Service Improvement
Analyze usage patterns to enhance features and user experience
Train and improve our AI models to deliver better consulting outputs
Conduct research and development for new capabilities
Monitor service performance and fix technical issues
3.3 Communications
Send service-related notifications and updates
Provide product announcements and feature releases
Request feedback through surveys (such as NPS)
Deliver marketing communications (with your consent)
3.4 Security and Compliance
Protect against unauthorized access, fraud, and abuse
Enforce our Terms of Service and legal agreements
Comply with applicable laws and regulatory requirements
AI and Machine Learning
Marvin uses artificial intelligence and machine learning to power its consulting capabilities. Here's how we handle AI-related data:
Content Processing: Your prompts and uploaded documents are processed by our AI systems to generate consulting deliverables. This processing occurs in real-time and is essential to the Service.
Model Training: We may use anonymized and aggregated data to improve our AI models. Individual user content is not shared or used to train models without explicit consent.
Third-Party AI: We may use third-party AI services (such as large language models) to power certain features. Data shared with these providers is governed by their respective privacy policies and our data processing agreements.
Output Ownership: AI-generated content created through your use of Marvin belongs to you, subject to our Terms of Service.
Data Sharing and Third Parties
We may share your information with the following categories of third parties:
5.1 Service Providers
We work with trusted third-party providers to operate our Service:
Cloud Infrastructure: Hosting, storage, and computing services
Authentication: Google OAuth for secure sign-in
Payment Processing: Secure payment and subscription management
Email Services: Transactional and marketing communications
5.2 Legal and Compliance
We may disclose your information when required by law, legal process, or government request, or when necessary to protect our rights, users, or the public.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies: Required for authentication, security, and basic functionality
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand usage patterns and improve the Service
Marketing Cookies: Track campaign effectiveness and deliver relevant content
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.
Data Security
We implement industry-standard security measures to protect your information:
Encryption: Data is encrypted in transit (TLS/SSL) and at rest
Access Controls: Strict role-based access to systems and data
Infrastructure Security: Secure cloud hosting with regular security audits
Authentication: Secure token-based authentication with JWT
Monitoring: Continuous security monitoring and incident response
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:
Account Data: Retained while your account is active and for a reasonable period after account closure
Generated Content: Retained until you delete it or close your account
Usage Data: Generally retained for up to 24 months for analytics purposes
Legal Requirements: Some data may be retained longer to comply with legal obligations
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
9.1 Access and Portability
You can access, download, and export your data, including generated documents and chat history.
9.2 Correction and Updates
You can update your account information and correct inaccuracies through your profile settings.
9.3 Deletion
You can delete your documents, threads, and account. Upon account deletion, we will remove your personal data, subject to legal retention requirements.
9.4 Opt-Out
You can opt out of marketing communications, analytics tracking, and non-essential cookies.
9.5 GDPR Rights (EEA Users)
If you are in the European Economic Area, you have additional rights under GDPR, including the right to object to processing, restrict processing, and lodge a complaint with a supervisory authority.
9.6 CCPA Rights (California Users)
California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United Arab Emirates and other locations where our service providers operate. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.
Children's Privacy
Marvin is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or through the Service.
Your continued use of Marvin after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
StrategyConnect FZCO
8th Floor, #145 The Offices 4
One Central Dubai World Trade Center
Dubai, United Arab Emirates
Email: teja@consultmarvin.com
Website: consultmarvin.com